Return & Refund Policy

At Hamza360Store, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, please contact us so we can help resolve the issue.

Returns

• Return requests must be made within 7 days of receiving your order.

• Products must be unused and in their original condition and packaging.

• Products that have been used, damaged by the customer, or returned without original packaging may not be eligible for return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging.

Refunds

Once we receive and inspect the returned product, we will notify you about the approval of your refund. Approved refunds will be processed to the original payment method or provided according to the available payment option.

Return Shipping

Return shipping costs may apply depending on the reason for the return. If the item was damaged, defective, or sent incorrectly, please contact us before sending it back.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, personal-use, or other product-specific reasons.

Contact Us

For return or refund requests, please contact our customer support with your order number and details of the issue.

Hamza360Store reserves the right to review each return request according to this policy.